Customer Success Story - LivingSocial
Scalability is critical when you grow an application from zero to 35 million users in three weeks.
Watch How They Did It
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Netherlands
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E-commerce Sites
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This offer is applicable to new Rackspace customers only. Offer valid only for customers who enter into a 12-month hosting contract for services provided through Rackspace US data centers. Discounted price applies to 1-2 year certificate purchase for Web Server SSL Certificate (with Extended Validation (EV)) only. Offer is not available in any other non-US location. Offer cannot be combined with any other offer. Offer expires May 31.E-commerce Sites
E-commerce sites need to be secure, compliant, available and scalable at all times. And these priorities depend mostly on the infrastructure and support running behind the site. If there's a weak link in just one place, your site could be vulnerable to downtime, exploits and the attention of some unsavory individuals lurking in the Internet's shadows (the bad guys). Your site, revenue and reputation are all on the line. Good thing we (the good guys) take these things seriously for you.
"Rackspace gave us the level of technical expertise that was necessary for us to have confidence that our changing needs could
be addressed quickly and with the reliability that is needed to ensure that we are up 24x7."
Henry Birger, ShopLocal
Henry Birger, ShopLocal
E-commerce Risk, Strategy and Success
Building an E-commerce environment requires many considerations. In these articles, Solutions Engineer Gregg Stout digs into prioritizing elements of an E-commerce strategy and building a plan for success.Read the Articles
Looking to Boost Trust with Your Site's Visitors?
Receive a 25% discount on a Thawte Web Server SSL Certificate when you sign up for a Rackspace Managed Hosting solution.Click here to take advantage of this limited time offer.
The Only Rule: The Doors to Your Online Store Should Never be Closed
In a lot of cases, your site is your business—or a large part of it. As they say, it's serious business. And Rackspace E-commerce hosting solutions are built to help make sure the doors to your online store stay open. We even help you get and stay PCI compliant. Our diverse services, industry-leading Service Level Agreements, the Fanatical Support Promise® and deep expertise in the world of E-commerce all back this up. And the experts we bring to the table—CISSPs, CISAs, CISMs and our PCI DSS Validation—make it all happen. We keep your site available with a scalable and secure infrastructure.Depending on the levels of security and scalability you need, we'll help you build a hosting solution to fit your requirements—starting with the infrastructure configuration and surrounding it with the right services and support resources. And rest assured, whatever Rackspace solution you choose, we will deliver.
A Couple of Sample Configurations for E-commerce
There's more than one way to go about designing an E-commerce config. Here are a few starting points. Keep in mind, we can do a lot more.
NOTES
This more basic and secure configuration is ready for your simpler Ecommerce sites and for future growth.
This more basic and secure configuration is ready for your simpler Ecommerce sites and for future growth.
NOTES
Your mission critical Ecommerce site needs to live on a fully redundant configuration like this.
Your mission critical Ecommerce site needs to live on a fully redundant configuration like this.
Insider Tips for
E-commerce Sites
E-commerce Sites
1.
Non-compliance Isn't an Option
If your site accepts, processes or stores credit card information, you have to take on the responsibilities of being PCI compliant. A large part of that has to do with the security of your site's infrastructure and the manner in which your customers' data must be secured. Internal processes and data accessibility also factor in and can influence your ongoing operations. Utilizing a 3rd party payment gateway, and delegating the strictest requirement to another provider, is a common means for getting an E-com site up and running quickly. This is complicated stuff though, so at the end of the day, if you have questions, be sure to ask an expert.
2. Be Prepared for the Unexpected
Say one of your products is touted by a movie star, talk show host or super athlete. Would your site be ready? Could it handle the traffic or quickly scale up to handle it? Whatever kind of hosting solution you choose, make sure you have a plan in place, so you can build up your configuration and architecture to deal with this kind of unusual demand. And if you have seasonal spikes, sales or promotions, enact your plan and test it weeks before the onslaught.
3. Keep Your Eyes on the Shopping Cart
Online shopping carts are the cash registers of the online world. They ring beautifully when a sale is completed but have a tendency to get jammed on occasion. And when they do, you need to know quickly. Since there isn't a clerk available on the Internet to inform you of such issues, it is critical to have a robust monitoring solution in place. From basic site availability monitoring to custom URL monitoring and Synthetic Transactions, a multitude of tools are available to ensure your shoppers will be able to complete their transaction on your site.
If your site accepts, processes or stores credit card information, you have to take on the responsibilities of being PCI compliant. A large part of that has to do with the security of your site's infrastructure and the manner in which your customers' data must be secured. Internal processes and data accessibility also factor in and can influence your ongoing operations. Utilizing a 3rd party payment gateway, and delegating the strictest requirement to another provider, is a common means for getting an E-com site up and running quickly. This is complicated stuff though, so at the end of the day, if you have questions, be sure to ask an expert.
2. Be Prepared for the Unexpected
Say one of your products is touted by a movie star, talk show host or super athlete. Would your site be ready? Could it handle the traffic or quickly scale up to handle it? Whatever kind of hosting solution you choose, make sure you have a plan in place, so you can build up your configuration and architecture to deal with this kind of unusual demand. And if you have seasonal spikes, sales or promotions, enact your plan and test it weeks before the onslaught.
3. Keep Your Eyes on the Shopping Cart
Online shopping carts are the cash registers of the online world. They ring beautifully when a sale is completed but have a tendency to get jammed on occasion. And when they do, you need to know quickly. Since there isn't a clerk available on the Internet to inform you of such issues, it is critical to have a robust monitoring solution in place. From basic site availability monitoring to custom URL monitoring and Synthetic Transactions, a multitude of tools are available to ensure your shoppers will be able to complete their transaction on your site.
Building Customer Trust through a Rock Solid E-commerce Platform
Learn about the critical elements needed for building a sound E-comm strategy that fosters customer intimacy.Play Webinar
Addressing Online Security in the New Decade
Join Rackspace customer Transport for London along with Cisco to learn about security in the Cloud, risk avoidance strategies, and PCI compliance. Get exclusive insight and best practice advice on this highly relevant topic.Play Webinar
Minimizing Risk & Maximizing Customer Trust with an E-commerce Solution
Learn how to identify and mitigate risk within an E-comm environment using limited resources.Play Webinar
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